Terms of service

Terms of Service

29-July-2026

Welcome to Tailla store. These Terms of Service govern your access to and use of our website, online store, digital products, files, content, and related services.

By visiting our website, creating an account, or purchasing or downloading a digital product, you agree to these Terms of Service. Please read them carefully before completing a purchase.

1. About Our Store

Tailla store sells digital products, which may include clip art, coloring pages, activity books, planners, templates, stickers, graphics, illustrations, printable files, and other downloadable content.

Unless clearly stated otherwise in the product description, no physical product will be shipped.

2. Eligibility

You must be at least 18 years old, or have the permission and supervision of a parent or legal guardian, to purchase products from our store.

By placing an order, you confirm that the information you provide is accurate, complete, and current.

3. Digital Product Information

We make reasonable efforts to display product descriptions, previews, dimensions, file formats, compatibility information, and other details accurately.

Before purchasing, you are responsible for reviewing:

  • The product description

  • Included file types and formats

  • Product dimensions and resolution

  • Software or device requirements

  • Personal-use or commercial-use license terms

  • Any printing or editing requirements

Colors may appear differently depending on your screen, printer, paper, ink, and device settings.

4. Orders and Payments

All prices are displayed in the currency shown at checkout.

You agree to provide valid billing and payment information. Your order may be refused, cancelled, or limited when:

  • Payment cannot be processed.

  • Fraudulent or unauthorized activity is suspected.

  • Incorrect pricing or product information is displayed.

  • The order violates these Terms of Service.

  • A technical error affects the transaction.

You are responsible for any taxes, bank fees, currency-conversion fees, or other charges that may apply to your purchase.

5. Digital Delivery

Digital products are normally delivered through a download link, email, customer account, or the platform used to complete the purchase.

Delivery times may be affected by internet issues, incorrect email addresses, payment processing delays, platform outages, or other technical problems outside our reasonable control.

Please contact us if you do not receive access to your files after your payment has been confirmed.

6. License to Use Digital Products

Purchasing a digital product gives you a limited, non-exclusive, non-transferable, and revocable license to use the product according to the license stated in the relevant product listing.

The purchase does not transfer copyright, trademark rights, ownership, or intellectual-property rights to you.

Unless the product listing expressly allows commercial use, all products are licensed for personal use only.

7. Personal Use

Under a personal-use license, you may:

  • Download and save the files on your personal devices.

  • Print the files for your own personal use.

  • Use the files in personal, non-commercial projects.

You may not use personal-use products in items that are sold, licensed, distributed, or used for business purposes.

8. Commercial Use

Commercial use is permitted only when the product description or a separate license clearly states that commercial use is included.

When commercial use is permitted, you must follow all stated limits, including any restrictions relating to:

  • The number of products you may create or sell

  • Print-on-demand services

  • Editable templates

  • Digital end products

  • Logo or trademark use

  • Client projects

  • Mass production

  • Attribution requirements

A commercial-use license does not allow you to resell, share, or distribute the original digital files.

9. Prohibited Uses

You may not:

  • Resell, share, copy, distribute, sublicense, or give away the original files.

  • Upload the files to file-sharing websites, shared drives, social-media groups, or digital marketplaces.

  • Claim the artwork or product as your own original creation.

  • Sell the files individually or as part of another digital bundle.

  • Convert the files into another format for resale or distribution.

  • Use the products to create competing clip-art, template, printable, coloring-page, or digital-download collections.

  • Use the products as part of a logo or trademark unless expressly permitted.

  • Make the files available for others to download, extract, edit, or reuse.

  • Use our products for unlawful, misleading, harmful, defamatory, discriminatory, or infringing purposes.

  • Remove copyright notices, watermarks, branding, or ownership information.

  • Use automated systems to copy, scrape, reproduce, or collect content from our website.

Purchasing multiple copies does not transfer ownership or remove these restrictions.

10. Intellectual Property

All website content and digital products, including illustrations, graphics, photographs, designs, text, logos, branding, product previews, and downloadable files, are owned by or licensed to [Store Name].

They are protected by applicable copyright, trademark, and intellectual-property laws.

Unauthorized use may result in termination of your license and further action where appropriate.

11. Returns, Refunds, and Cancellations

Because our products are delivered digitally, purchases are generally final once the files have been accessed, downloaded, or delivered.

Refunds may be considered where:

  • You were charged more than once for the same order.

  • You received the wrong product.

  • The supplied file is damaged or cannot be opened.

  • The product is significantly different from its description.

  • Applicable consumer-protection law requires a refund.

We will normally attempt to resolve the issue by repairing, replacing, or resending the files before issuing a refund.

Our separate Return and Refund Policy forms part of these Terms of Service.

12. Technical Requirements

You are responsible for confirming that your device, software, printer, and applications support the file formats included with the product.

We are not responsible when a product cannot be used because:

  • You do not have compatible software.

  • Your software version is outdated.

  • Your device does not support the file type.

  • You do not have sufficient storage space.

  • You do not know how to open, edit, print, or use the files.

  • A third-party platform or application changes its features or compatibility.

Technical assistance may be offered at our discretion but is not guaranteed unless stated in the product description.

13. Third-Party Services

Our store may use third-party services for website hosting, payments, email delivery, file storage, analytics, and digital-product delivery.

Your use of those services may also be subject to their own terms and privacy policies.

We are not responsible for outages, interruptions, account restrictions, service changes, or other actions caused by third-party providers that are outside our reasonable control.

14. Discount Codes and Promotions

Discount codes and promotions:

  • Must be used before the stated expiration date.

  • Cannot be exchanged for cash.

  • Cannot normally be combined unless stated otherwise.

  • May be limited to certain products, customers, or order values.

  • May be cancelled where misuse, fraud, or technical error is identified.

Discounts cannot normally be applied to an order after it has been completed.

15. Account Security

When customer accounts are available, you are responsible for maintaining the confidentiality of your login details and for all activity conducted through your account.

You must notify us promptly if you believe that your account or download links have been accessed without authorization.

You may not share an account or purchase access with others unless expressly permitted.

16. Reviews and Submitted Content

When you submit a review, comment, photograph, testimonial, or other content, you confirm that:

  • The content is accurate and based on your genuine experience.

  • You have the right to submit it.

  • It does not violate another person’s rights.

  • It is not unlawful, abusive, misleading, defamatory, or harmful.

You grant us permission to display, reproduce, and use submitted reviews or testimonials for store and marketing purposes, subject to applicable law and our Privacy Policy.

We may remove submitted content that violates these Terms.

17. Privacy

Your personal information will be handled in accordance with our Privacy Policy and applicable data-protection requirements.

By using our store, you acknowledge that information may be processed by service providers necessary to complete payments, deliver products, provide customer support, maintain security, and operate the website.

18. Disclaimer

Digital products are provided on an “as available” basis to the extent permitted by law.

We do not guarantee that:

  • Every product will meet your personal expectations.

  • Files will remain compatible with all future software versions or devices.

  • Website access will always be uninterrupted or error-free.

  • Digital products will produce a specific personal, educational, creative, or commercial result.

  • Printed colors and dimensions will exactly match the digital preview.

Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Tailla store will not be liable for indirect, incidental, special, consequential, or business-related losses resulting from the purchase, download, use, inability to use, printing, editing, or distribution of a digital product.

Where liability cannot be excluded, our total liability relating to a purchase will not exceed the amount you paid for the affected product, unless applicable law requires otherwise.

20. Indemnification

To the extent permitted by law, you agree to compensate and protect Tailla store from claims, damages, losses, expenses, and liabilities arising from:

  • Your violation of these Terms

  • Your unauthorized use or distribution of our products

  • Your infringement of another party’s rights

  • Products or content you create using our digital files

  • Your unlawful or misleading business activities

21. Suspension and Termination

We may suspend or terminate access to our store, products, accounts, or download links when we reasonably believe that you have:

  • Violated these Terms

  • Shared or resold digital files without permission

  • Used fraudulent payment information

  • Misused our website or services

  • Infringed our intellectual-property rights

  • Engaged in unlawful or harmful conduct

Termination does not give you the right to distribute, resell, or continue using files in a manner that violates the applicable license.

22. Changes to Products and Services

We may update, modify, replace, discontinue, or remove products and services at any time.

Updates to a digital product are not included with a previous purchase unless the listing states that future updates are included.

We are not required to continue supporting discontinued products indefinitely.

23. Changes to These Terms

We may update these Terms of Service to reflect changes to our products, business practices, technology, or legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

Changes will apply from the date they are published, subject to applicable law.

24. Governing Law and Disputes

These Terms are governed by the laws of the United Arab Emirates and the applicable laws of the Emirate of Abu Dhabi, without limiting any mandatory consumer rights available under the laws that apply to you.

The parties should first attempt to resolve any dispute through good-faith communication.

Where a dispute cannot be resolved informally, it will be submitted to the competent courts of Abu Dhabi, United Arab Emirates, unless applicable consumer law requires another forum.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply.

The affected provision will be interpreted or modified only to the minimum extent necessary to make it valid and enforceable.

26. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, product descriptions, and applicable license terms, form the entire agreement between you and [Store Name] regarding your use of the store and its digital products.

27. Contact Information

For questions about these Terms, your order, or your digital-product license, contact us at:

Store name: Tailla store
Email: Oud.almaith@hotmail.com
Business location: Abu Dhabi, United Arab Emirates
Response time: Within [2–3] business days